Continental's Top Notch Customer Service

What is the definition of excellent customer service? Good customer service, in short, means making sure that the customer is happy. Excellent customer service to Continental, means going above and beyond, ensuring that the customer or client is satisfied in every aspect with the product and service provided, with the sales, delivery, and overall appearance of the product. What Continental will never do, is draw the line at good customer service; we strive for excellence.

23 of Continental’s Springs Properties have mastered the skill in providing excellent customer service by achieving the title of Top Rated 2018 Properties by ApartmentRatings. These top ratings come from the unparalleled customer service of our apartment managers, leasing associates, maintenance crews, and regional managers working together to create great places to live. Whether that means by being available 24/7, walking residents’ dogs, or bringing the community together by hosting local fundraisers, our Springs Communities continue to shine. This outstanding accomplishment means that the following Springs Apartment Communities have achieved a satisfaction score of 70% or above in 2018:

Our Springs Communities deserve a round of applause. We will continuously strive to raise the bar when it comes to resident satisfaction and look forward to the challenges and accomplishments that 2019 may throw at us. Congratulations on this huge achievement.

Congratulations to putting smiles on our residents’ faces!