MILWAUKEE, Wis. — Continental Properties is pleased to announce the appointment of Garrett Hrncir as Executive Vice President and Chief Customer Experience Officer, effective September 30. Garrett brings over 20 years of expertise in designing and building seamless user experiences across physical and digital channels, driving business growth, and fostering customer advocacy.
In his new role, Garrett will lead Continental’s Customer Research & Insights, Marketing, and Market Research teams. His leadership and strategic vision will ensure that the company remains at the forefront of insights, innovation, and service in the industry, while enhancing customer satisfaction throughout its operations.
“Garrett has a strong track record of solving problems, consulting with top organizations, and leading teams to deliver impactful, customer-focused solutions,” said Jim Schloemer, Continental’s Co-Founder and CEO. “His dynamic approach and extensive background in brand development will be instrumental as we continue to strengthen our commitment to excellence in customer experience across the company.”
Garrett shared his excitement about joining Continental, stating, “I am excited to be part of such a talented team and to lead efforts that will elevate the customer experience across all touchpoints. Throughout my career, I’ve focused on building meaningful connections between businesses and their customers, and I’m excited to bring that same passion to Continental.”
The company looks forward to Garrett's contributions and invites everyone to welcome him to the team. For more information on Continental’s leadership team, please visit our leadership page.
About Continental Properties
Continental Properties is a national developer and operator of rental home communities, retail, and hospitality properties. Since its inception in 1979, Continental Properties has developed 133 apartment communities encompassing more than 35,000 apartment homes in 20 states.